Terms of service

Last updated: March 2026


Please read these Terms of Service carefully before making a purchase from Kindlevate. By placing an order on our website (kindlevate.com), you agree to be bound by these terms.


1. About Kindlevate

Kindlevate is an online store that sells digital study materials, including PDF ebooks, study guides, and practice exams, designed to help individuals prepare for CompTIA certification exams (A+, Network+, and Security+).


2. Products and Services

All products sold by Kindlevate are digital downloads delivered in PDF format. Our products are not physical books and will not be shipped. Upon completing your purchase, you will receive an email with download links to access your files.

 

3. One-Time Purchase

All purchases on Kindlevate are one-time transactions. We do not offer subscriptions, memberships, or recurring billing of any kind. You will be charged once at checkout and never again.


4. Pricing and Payment

All prices are listed in US dollars (USD). We accept major credit cards, debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and other digital payment methods as available at checkout. Prices are subject to change without notice, but any price changes will not affect orders that have already been placed.


5. Delivery

All products are delivered digitally. After a successful payment, you will receive an email containing download links to your purchased files. Delivery is instant — please check your inbox and spam folder if you do not see the email within a few minutes of purchase. If you experience any issues accessing your downloads, please contact us at contact@kindlevate.com.


6. License and Permitted Use

When you purchase a product from Kindlevate, you receive a personal, non-transferable, non-exclusive license to use the digital materials for your own individual study purposes.


You may:

  • Download and store the files on your personal devices
  • Print copies for your own personal study use
  • Access the materials on multiple personal devices (phone, tablet, computer)


You may not:

  • Redistribute, resell, or share the files with others
  • Upload the files to any public or file-sharing platform
  • Use the materials for commercial purposes, including training programs or courses
  • Modify the files and claim them as your own work


Violation of these terms may result in termination of your license without a refund.


7. No Guarantee of Exam Results

Kindlevate provides study materials designed to help you prepare for CompTIA certification exams. However, we do not guarantee that you will pass any certification exam. Exam success depends on many factors, including individual study habits, prior knowledge, and the effort invested in preparation. Our materials are tools to support your learning, not a guarantee of any specific outcome.


8. Intellectual Property

All content on kindlevate.com, including text, images, logos, and product descriptions, is the property of Kindlevate or its content suppliers and is protected by applicable intellectual property laws. The study materials included in our bundles are curated from respected publishers and are sold under applicable distribution agreements.


9. Refunds

We offer a 30-day money-back guarantee on all purchases. Please refer to our Refund Policy for full details on how to request a refund.


10. Limitation of Liability

To the fullest extent permitted by law, Kindlevate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our products or services. Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for the product.


11. Accuracy of Information

We make every effort to ensure that our product descriptions, pricing, and other information on our website are accurate. However, we do not warrant that product descriptions or other content on kindlevate.com is error-free. If you find an error, please contact us and we will correct it as soon as possible.


12. Privacy

Your use of kindlevate.com is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.


13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of kindlevate.com after any changes constitutes your acceptance of the updated terms.


14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our products shall be resolved in accordance with applicable US law.


15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: contact@kindlevate.com

Website: kindlevate.com